THE FLIGHT: VS900 from London Heathrow to Tokyo Narita, departing at 13.00 and arriving 9.55 the following day (local times). The flight was operated by an A340-600.
The Check-In: There was a short queue at Virgin's Upper Class area in T3. The member of staff apologised for this before sending my bag off and printing a new boarding pass after advising a better seat selection. I then made for Virgin's fast track security channel.
THE lounge: With its 14-metre cocktail bar, deli counter, dining area, office/library, lounge chairs, giant screen, pool table and Grey Goose Loft Bar, the Virgin Clubhouse is a joy to visit! I arrived shortly before breakfast menus were changed for lunch options so took advantage of the Clubhouse British Breakfast. There's also a Cowshed spa at the far end of the lounge where there's a range of pampering options on offer.
THE SEAT: The Upper Class cabin – in which all seats bar one were occupied – was in a 1-1-1 herringbone formation. There's useful storage space under the footrest and to the side of the seat, plus a small tray, reading light and larger dining table that pops out and slides into position. The seat can be reclined to one's liking at the touch of a button or converted into a 78-inch long flatbed, complete with bedding. A 10.4-inch screen is the outlet for a long list of modern films, TV shows, music and games.
THE SERVICE: Drinks were offered before take-off and then again shortly afterwards, when sleep suits, hot towels and bowls of crisps were also distributed. Dinner orders were taken from a choice of starters, mains and desserts, accompanied by a selection of red and white wines. A cheese platter and glass of port were also offered, by which time many passengers were settling down to sleep, despite it being only late afternoon UK time. I enjoyed a drink in the rear bar area instead, before settling down to a film.
THE VERDICT: Virgin Atlantic is launching an updated Upper Class product this summer, but its current form remains among the most stylish and comfortable on the market. The various aspects of the experience – from the flagship Clubhouse at Heathrow and the onboard service, to the flatbed seat and the IFE system – combined to make this 12-hour flight sail by in comfort.
THE DETAILS: Virgin operates a daily service from Heathrow to Tokyo Narita. Economy fares are from £874 and Upper Class from £3,236. Fares during promotional periods can be much lower. www.virgin-atlantic.com.
